ENID, OK (June 16, 2026) – Derrick G. Silas, Sr., Director of Communications
The City of Enid is excited to announce the launch of the Neptune My360 Water Consumption Portal, a new online tool designed to help residents monitor and better understand their water usage in real time.
The Neptune My360 portal allows utility customers to conveniently track daily water consumption, identify unusual usage patterns, and set alerts for potential leaks or high-water usage. The new system provides residents with greater transparency and control over their utility consumption from any computer, tablet, or smartphone.
“Our goal is to provide residents with modern tools that improve customer service and promote water conservation,” said City Manager Jerald Gilbert. “The Neptune My360 portal empowers customers with valuable information that can help save water and reduce utility costs.”
Features of the Neptune My360 portal include:
• Real-time water usage monitoring
• Daily and hourly consumption tracking
• Leak detection and customizable alerts
• Easy-to-read usage graphs and trends
• Mobile-friendly access
Residents can register for the Neptune My360 portal by visiting Enid.org/My360. Customers will need the first six numbers of their utility account information to complete the registration process. (Example: For an account number as 505XXX-111XXX, residents should only enter 505XXX for the account number on the portal when registering.)
Residents will also need to enter their name and address exactly how it appears on their water bill. View step-by-step video instructions at: https://youtu.be/9n5UvZkB0Vs.
For additional assistance or questions regarding the portal, residents may contact Utility Services at 580-616-7170.
The City of Enid remains committed to improving customer experience through innovative technology and enhanced public services.
